We want you to be happy so we make sure exchanges and returns are easy

Feel confident shopping at BeWell with our easy returns and exchanges.

We always want you to be happy with your BeWell purchase. Not happy with what you received? Don't worry. Just contact us at hello@wearebewell.com, and we'll help you with the return/exchange process.

What’s your return and exchange policy?

You have 30 days from purchase to return or exchange your items.

Once a return is approved, you have one week to ship it back to us, otherwise, your return will be voided.

We will authorize a return for any eligible item that is in new condition and unwashed/unused. Your order must be delivered prior to initiating a return. Original shipping charges are non-refundable. If your original order qualified for free shipping (over $150) and your return reduces the total order value under the threshold, the refund will equal the returned product(s) price less standard shipping fee. Please note the customer is responsible for return shipping costs. Note: if your items come back in not "like new" condition, i.e. perfume, laundry detergent/washed, stained, animal hair, etc., you will incur a 5% cleaning & handling fee.

Steps to Return or Exchange:

  • 1

    Does your order meet the following condition?

    Your package was delievered less than 30 days ago.

  • 2

    Email us:

    Email us about your return at hello@wearebewell.com. Please include:
    1) Your Name
    2) Order Number
    3) Reason for Return

  • 3

    Pack & Ship:

    If prompted to return your items, pack them in a mailer or box and ship them back to us.

Don’t Just Take Our Word For It

Worked with BeWell to solve the issue the next day! I am very impressed with the quick response and the effort to help me.

Christina M.

I had an issue that customer service immediately addressed and took care of to make things right.

Crystal P.
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We're here to help

We're always here to help with any issues or concerns, and we are just an email away: