Thank you so much for taking the time to leave a review. We’re truly sorry to hear that your experience with the Take Your Meds Tumbler hasn’t been what you hoped for. We completely understand how frustrating it can be when a product doesn’t meet your expectations, especially when you’re managing chronic illness and mobility challenges like wrist issues.

We do want to gently note that we haven't received similar feedback about leaking from other customers, so it’s possible that there may have been an issue with the silicone ring inside the lid. Sometimes if the ring becomes displaced during manufacturing or cleaning, it can cause leaks—and it’s usually a very easy fix!

We also noticed that you didn’t reach out to our customer support team. We really wish you had, because we would have been more than happy to help troubleshoot the issue or send a replacement if needed. We stand behind our products and always want our customers to feel fully supported.

If you'd still like assistance, we would love for you to contact us at support@wearebewell.com so we can help make things right. Thank you again for sharing your experience—it helps us grow and continue to serve this community with the care and understanding it deserves.

Thanks so much, Peggy! This was our first production run of these so we were limited to the amount of colors. Happy to hear your feedback regarding colors, feel free to email us at hello@wearebewell.com or join our VIP Facebook group :) Thanks again!