FAQ's

All of our orders are shipped from our warehouse in Elburne, IL.

We currently ship to all 50 states in the U.S., including Puerto Rico. It's possible that you may experience longer delivery times if you live in Hawaii, Alaska, Puerto Rico, and remote areas in Canada. If you live outside the U.S. and want to purchase, email us at hello@wearebewell.com.

We try our best to ship out orders as soon as possible.  Orders are typically shipped within 24 businesd hours. If you order after 12pm EST, your order will be shipped the next business day. Orders placed over the weekend will be shipped the first business day of the following week.

We ship FAST! Most orders leave our warehouse within 1-2 business days
(sometimes within hours of ordering).

Please double-check your shipping address before completing your order.
Need to change your address? Email us immediately at hello@wearebewell.com

Important: Once your order ships, we cannot reroute it. If your package is
delivered to an incorrect address that you provided, we cannot offer a refund or replacement. If the package is returned to us, you'll need to cover reshipping costs to send it to the correct address.

Take 30 seconds now to verify your address - it'll save time and hassle later!

Most U.S. orders take 3-7 business days to reach their destination. For Alaska, Hawaii, and Puerto Rico, it may take a little longer, so please allow 10-15 business days. More information on the shipping costs and transit times can be found on our shipping policy page.

Enjoy free shipping on all U.S. orders over $150. For all other orders, shipping will be calculated at checkout. We try to keep our shipping costs as low as possible. Check out our shipping page for more details.

We currently do not ship to select countries outside of the U.S. However, if you're outside the U.S. and want to order, send us an email at hello@wearebewell.com.

We offer returns & exchanges. See our Returns & Exchages Policy for the full details.

Yes, you can cancel your order as long as we haven't shipped it out. Please email us as soon as possible at hello@wearebewell.com. We typically ship orders out within 24 hours or faster so please don't wait to contact us.

We accept payments from all major credit cards such as Visa, MasterCard, American Express, and Discover.  In addition, we accept PayPal and Apple Pay, both of which also accept all major credit cards.

Yep! All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. Our website is built on Shopify's platform, which has something called SSL certificates. SSL certificates improve online security by encrypting our store's content and publishes it securely using HTTPS instead of HTTP.