Easy 30-Day Returns

We want you to be happy.

Not the right fit? We'll make it right.

Start a Return or Exchange

Our Policy at a Glance

30 Days

From purchase to request a return

Original Condition

Unworn, unwashed, tags attached

10 Days for Defects

Report defects within 10 days

You Ship

Unless it's defective - then we cover it

U.S. Only

We cannot accept international returns

How It Works

1

Email Us

Send your name, order number, and reason to hello@wearebewell.com

2

Get Approved

We'll respond within 24 hours with return instructions

3

Ship Within 7 Days

Pack your items and ship them back to us

Full Policy Details

Timeframe: You have 30 days from purchase to request a return or exchange. Once approved, ship items back within one week.

Condition: Items must be unworn, unwashed, and in original condition with tags attached. Items returned with odors, stains, pet hair, or signs of use will incur a 5% cleaning/handling fee.

Defects: Report any defects within 10 days of receiving your order.

Shipping: Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Note cards: Note cards are final sale and non-refundable. Because they are personalized, we cannot accept returns or issue refunds for note cards - even if the rest of the order is returned or exchanged.

Free shipping/gift orders: If your return brings your order total below the qualifying threshold, your refund will be adjusted to reflect standard shipping and/or the value of any free gift.

International orders: We cannot accept returns or exchanges for orders outside the U.S.

Common Questions

We'll help you exchange for the right size or style. Just email us with the order number.
Gift notes are final sale and non-refundable. Because they are personalized, we cannot accept returns or issue refunds for note cards - even if the rest of the order is returned or exchanged.
We respond within 24 business hours. Refunds appear in 5-10 business days after we receive your return.
No problem! We'll help you exchange for the correct size.
In the rare event that you receive a defecdtive item, don't worry! We can help you exchange or return the item. Defective items must be reported within 10 days of receipt of your order. Also, we will cover the return shipping cost since it's defective and our fault. Email us at hello@wearebewell.com.

If your order hasn't shipped yet: Email us immediately at hello@wearebewell.com and we'll do our best to update your address before it goes out.

If your order has already shipped: Once a package leaves our warehouse, we cannot reroute or intercept it. Delivery to an incorrect address entered at checkout is the customer's responsibility.

If your package was delivered to the wrong address you provided: We are unable to issue a refund or send a replacement.

If your package is returned to us: You are responsible for reshipping costs. We will reach out to collect a new shipping fee before resending to the correct address.

Want to start a return?

We're here to help. Reach out anytime.